When will my order ship?
We only ship on Mondays and Tuesdays! All orders received before Saturday, 9PM EST will be shipped the following Monday. Orders received after this time will be moved into the next delivery date. We do not ship on weeks that have holidays to avoid any delays.
What carrier do you use?
At this time, we offer service through Canada post only.
Do you have a shipping guarantee?
We do not offer a shipping guarantee. Your plants will be packed by us lovingly, but any risks associated with shipping are assumed by the buyer. PLEASE double - check your address information & remember to include your unit number!
How will my plant(s) arrive?
Your new plants will arrive with the roots securely wrapped in moss, and leaves tucked in to our secure packaging to avoid damage in transit. Our packages are usually delivered within 1-5 business days throughout Canada.
Do you have a physical store?
Working on it! Currently we are available online only, however if you require special accommodations please do not hesitate to contact us and we will be glad to help!